1. Information We Collect

A. Information You Provide

• Account Information: When you sign up for our services, we collect personal information such as your name, email address, phone number, and business details.
• Payment Information: If you make a purchase, we collect billing and payment information, including credit/debit card details or payment processor details.
• Support Requests: When you contact us for support, we may collect additional information to assist you effectively.

B. Information We Collect Automatically

• Log Data: We collect information such as your IP address, browser type, operating system, pages visited, and the date/time of your visit.
• Cookies: We use cookies and similar technologies to enhance your user experience and analyze site traffic. For more details, see our Cookie Policy.

C. Information from Third Parties

We may receive information from third-party service providers, such as analytics platforms or payment processors, to enhance our services.

2. How We Use Your Information

We use your information for the following purposes:

• To Provide and Improve Services: Deliver our software solutions, enhance functionality, and ensure compatibility with your business needs.
• To Communicate: Send important updates, newsletters, promotional offers, or service notifications.
• For Billing and Transactions: Process payments securely and manage subscriptions.
• For Security: Monitor and protect against unauthorized access, fraud, or other malicious activities.
• To Comply with Legal Obligations: Adhere to applicable laws, regulations, or government requests.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data in the following scenarios:

• Service Providers: With trusted third parties who assist in delivering our services, such as hosting providers, payment processors, or email marketing platforms.
• Legal Compliance: If required by law, legal processes, or to protect our rights, property, or safety.
• Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

5. Your Privacy Choices

• Access and Update: You can access, update, or correct your personal information by contacting us.
• Opt-Out: You may opt out of receiving promotional communications by following the unsubscribe instructions in our emails.
• Cookies: You can manage cookie preferences through your browser settings.

6. Security Measures

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing your information.

8. Children’s Privacy

Wrench360 is not directed at children under 13, and we do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

9. International Data Transfers

If you are accessing our website from outside [Country], your information may be transferred to, stored, and processed in [Country], where our servers are located. By using our website, you consent to this transfer.

10. Updates to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date.